The Town of Pinebluff's water supply consists of 5 groundwater deep wells with a total 12-hour yield of 580,000 gpd. Finished water storage capacity is 300,000 gallons. Average daily demand is 99,000 gpd.
Currently, FY 2017 ending February 28th the Town of Pinebluff has pumped and treated to residents a total of 29,108,000 gallons averaging 3,638,500 per month.
AFTER HOURS LEAK EMERGENCIES, ONLY
Please call: 1-800-614-9643
The Town of Pinebluff distributes water-sewer bills monthly.
Payments are due by the 15th of the billing month. The grace period runs from the 15th of the billing month until 9:00 a.m. on the 25th of the billing month or the next business day if the 25th falls on a weekend or holiday. If bill is not paid by that date and time a $15.00 late fee is added.
If the bill is still not paid by 9:00 a.m. on the 1st of the following month water service will be disconnected and a reconnect fee of $25.00 will be added whether water service has been physically cut off or not, and must be paid in full in order to reconnect services. If reconnection is after hours, weekends, or holidays, a $40.00 reconnection fee must be paid in full in order to reconnect service.
In order to avoid a late fee or a disconnect fee payments made online must be made by 9:00 a.m. on the 25th of the billing month. If payment is not received by 9:00 a.m. a late fee of $15.00 will be added; on the 1st of the following month water service will be disconnected and a reconnect fee of $25.00 will be added whether water service has been physically cut off or if not paid by 9:00 a.m., and MUST be paid in full in order to reconnect services.
Q & A - to serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us.
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
A repair could have been completed recently allowing air to enter the line, causing the milky look.
Only chemicals that are approved by the National Safety Foundation for treatment of drinking water.
All public water systems are required to maintain a minimum chlorine level of 0.2 mg/L (tested at the end of each line) by state law. Systems that use chloramine as a disinfectant must maintain a level of 0.5 mg/L by state law. Our disinfectant levels are tested daily to ensure safety.
Most likely your water heater needs to be flushed. CAUTION: Most manufacturers recommend hiring a professional to flush your water heater. If you plan on doing this yourself, read the owner's manual to keep from being hurt and or damaging the water heater.
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem